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Zoho Desk vs HubSpot Service Hub 2022



Zoho Desk vs HubSpot Service Hub 2022

Introduction

If you do a quick Google search for "best free CRM systems," Zoho CRM and HubSpot CRM are likely to come up first.

Do you want to discover which of the two user-friendly CRMs, HubSpot or Zoho, is the better option? Customers, on the other hand, may be confused as to which of the two options is most appealing. If you're interested in learning more, keep reading the article.

HubSpot is Best for - For people who are just starting out in business and looking for marketing solutions, HubSpot is the best alternative. It's also a top priority for many marketers.

ZOHO is Best for - There are three types of businesses: small, medium, and large. You can even create your own Zoho CRM version.

Why HubSpot is the best?

HubSpot, established in June 2006 in Cambridge, Massachusetts, United States, is a cloud-based Customer Relationship Management (CRM) platform that gives individuals and their team's tools for better marketing activities. The HubSpot CRM platform is a whole suite of software designed to help you and your customers with inbound marketing.

Through HubSpot, you can provide your marketing, sales, customer service, and operations teams with quality tools to achieve their goals. Internal teams work together and remove friction in the buyer’s journey.

Why Go HubSpot.

  • Marketing Team: Generate qualified leads.

  • Sales Team: Turn leads into customers.

  • Service Team: Convert customers into promoters.

  • Operations Team: Make your systems work better together. (Connect apps, automate processes, and align teams around one)

Get Free HubSpot CRM

https://www.hubspot.com/products/crm

Why Go Zoho CRM?

Established on 17 March 1996, Customer Relationship Management (CRM) is another service offered by Zoho. One of the primary benefits of selling its CRM is that it allows automated workflows and may be customized.

Over 150,000 businesses in 180 countries have benefited from their robust CRM software, which has helped them communicate with customers, convert more leads, and produce more money. The objective of Zoho CRM is to help companies "sell smarter, better, and faster." With automated features and customer service, you'll be able to save time and money.

Features

  • Marketing Automation: This tool allows you to run campaigns quickly and efficiently in order to maximize your return on investment.

  • Sales Force Automation: Salespeople must deal with time-consuming tasks including scheduling sales appointments, sending follow-up emails, keeping track of contacts, and so on.

  • Analytics: Zoho CRM emphasizes analytics and reports, which is excellent for businesses to make informed decisions.

  • Process Management: Zoho CRM includes different options to add and manage contacts, prospects, leads, and accounts.

  • Sales Management: All about prioritizing, tracking, as well as monitoring deals in your pipeline.

Zoho CRM, like HubSpot, tracks and checks calls and emails in the system automatically.

Get started with your 15-day free trial

https://www.zoho.com/crm/signup.html

Comparison: HubSpot vs Zoho

HubSpot CRM

Zoho CRM

Lead Management: HubSpot's CRM contact record allows you to communicate with your leads in real-time.

Lead Management: You can track and customize your customers' journeys using Zoho CRM.

Workflow Automation: YES

Workflow Automation: YES

Order Management: As part of its CRM product, HubSpot includes an order management feature.

Order Management: This feature isn't available out of the box with Zoho CRM, and you'll have to purchase one of their other products to acquire it.

Sales Automation: User-friendly workflow tool, tied to pipeline activity

Sales Automation: Code-free workflow tool, a wider range of functions

App Integrations: Over 500 apps, available to all plans

App Integrations: Over 200 apps, only available for paid plans

Customer Service: Support is highly-regarded and available 24/7

Customer Service: Inconsistent support 

that’s available during business hours

Training: Free and paid training options available

Training: Free and paid training options available

Pricing of HubSpot

  • Free of cost package, but with limited yet effective features.

  • The starter package includes $45 per month for service, marketing, and sales hub.

Pricing of HubSpot

Click here to check the latest pricing, https://www.hubspot.com/pricing/marketing

Pricing of Zoho

  • Free of cost package (up to 3 users) but with limited yet effective features.

  • The Standard edition includes $10.49 per month.

Pricing of Zoho

Click here to check the latest pricing, https://www.zoho.com/crm/zohocrm-pricing.html

Final Thoughts

HubSpot offers more support and extra features than Zoho. As a result, when comparing HubSpot CRM to Zoho CRM, HubSpot CRM comes out on top. However, the pricing packages of Zoho are cheaper than HubSpot.

You may select which one to use based on your utility, so knowing about the integration features is important.

Are you thinking about installing or enhancing Zoho CRM Workflow Automation or HubSpot CRM Workflow Automation in your business? Then click here for more information.

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